LAC COURTE OREILLES

Band of Lake Superior Ojibwe

Emergency Shelter Support Staff

Overview

Department:

LCO Emergency Shelter

Position Type:

Full-Time

Posting Date:

June 2, 2026

Closing Date:

Open until Filled

Compensation:

$19.31 - $20.31 per hour

Reports to:

View the official job description

*The official job description governs duties and requirements.*

To apply, submit the following materials:

*Incomplete application materials may not be considered.*

Submit materials by mail, fax, or email to:

  • Lac Courte Oreilles Tribal Government
  • ATTN: Human Resource Department
  • 13394 W Trepania Road
  • Hayward, WI 54843
  • Phone: 715-634-8934
  • Fax: 715-634-8934 or 715-699-1209
  • Email: hr@lco-nsn.gov

*Tribal preference will apply to qualified applicants in accordance with the Lac Courte Oreilles Policies & Procedures Manual, consistent with federal Indian preference requirements.

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Open until Filled

Position Summary

Emergency Shelter Support Staff provide direct, on-site support to individuals and families accessing emergency and temporary shelter services. This position assists with admissions, monitoring, documentation, safety checks, and daily shelter operations to ensure a safe, respectful, and trauma-informed environment consistent with Tribal codes, Indian Health Service (IHS) standards, and shelter policies. Support Staff are essential to maintain 24/7 shelter coverage and serve as the primary point of contact for guests during assigned shifts.

 

Key Responsibilities

  • Assist with shelter admissions, discharges, and guest orientation
  • Conduct regular safety rounds and monitor shelter areas
  • Maintain accurate logs, reports, and documentation
  • Enforce shelter rules respectfully and document incidents
  • Provide support and connect guests to community and tribal resources
  • Respond to emergencies and notify leadership as required
  • Assist with housekeeping, supplies, and shelter organization
  • Communicate effectively during shift changes
  • Follow all policies, procedures, and safety protocols
  • Perform additional duties as assigned

Minimum Qualifications

  • High School Diploma or GED required
  • One (1) year of experience in human services or working with vulnerable populations preferred
  • Ability to work flexible schedules, including nights, weekends, and holidays
  • Knowledge of trauma-informed care principles preferred
  • Basic computer and documentation skills
  • Valid driver’s license, reliable transportation, and insurance preferred
  • Must pass a background check
  • Must pass a pre-employment drug screening

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