Conference Center Director
*Tribal preference will apply to qualified applicants in accordance with the Lac Courte Oreilles Policies & Procedures Manual, consistent with federal Indian preference requirements.
The Conference Center Director is responsible for leading conference, meeting, banquet, entertainment, and event operations while driving sales and revenue growth for the Conference Center. This position oversees event planning, business development, client relationships, marketing strategies, and day-to-day operations to ensure exceptional guest experiences. The Director works closely with hospitality, food service, marketing, gaming, and facility teams to coordinate events ranging from small meetings, to large-scale conferences, weddings, concerts, and special events.
- Lead Conference Center operations, event services, and business development activities
- Generate conference, banquet, meeting, wedding, and entertainment sales through prospecting, marketing, and client relationship management
- Recruit, train, supervise, schedule, coach, and evaluate Conference Center Staff
- Develop sales strategies, pricing structures, marketing plans, and revenue-generating initiatives
- Coordinate Banquet Event Orders (BEOs), vendor services, room layouts, event logistics, and operational planning
- Negotiate contracts, manage event bookings, oversee billing processes, and maintain client relationships
- Monitor budgets, financial performance, inventory, and departmental operations to achieve revenue goals
- Serve as the primary point of contact during events, ensuring client expectations are met and guest experiences exceed expecctations
- Represent the organization in the community, conduct property tours, and develop new business opportunities through the region
- Bachelor’s degree in Sales, Marketing, Hospitality, or a related field preferred; equivalent experience may be considered
- Minimum four years of sales, hospitality, event management, or related leadership experience
- Strong leadership, team development, and customer service skills
- Experience with budgeting, forecasting, financial reporting, and revenue management
- Excellent written, verbal, and interpersonal communication skills
- Ability to work flexible schedules, including evenings, weekends, and holidays
- Must maintain a bartending license, obtain a Key Gaming License, and complete Title 31 training
