Front Desk Clerk
*Tribal preference will apply to qualified applicants in accordance with the Lac Courte Oreilles Policies & Procedures Manual, consistent with federal Indian preference requirements.
The Front Desk Clerk provides exceptional guest service by assisting with reservations, check-ins, check-outs, and guest inquiries. This position helps ensure a welcoming experience while maintaining accurate reservations, payments, and guest records.
- Assist guests with check-in, check-out, reservations, and room requests
- Process payments, maintain cash drawers, and balance transactions
- Answer phones and provide information about property amenities and services
- Monitor room availability and maintain accurate guest records
- Respond appropriately to guest concerns and emergency sityations
- Complete required reports, logs, and daily front desk tasks
- At least 18 years old
- High school diploma or eqivalent
- Strong customer service and communication skills
- Basic math and computer skills
- Ability to multitaks and work in a fast-paced environment
- Abklity to stand for extended periods and lift up to 40 pounds
