Patient Registration Clerk
*Tribal preference will apply to qualified applicants in accordance with the Lac Courte Oreilles Policies & Procedures Manual, consistent with federal Indian preference requirements.
The Patient Registration Clerk is responsible for efficiently processing mew and returning patients while ensuring accurate patient records, appointment scheduling, and insurance verification. This position serves as the first point of contact for patients and plays a key rold in creating a positive patient experience while supporting smooth clinic operations and exceptional customer services.
- Register patients and maintain accurate electronic health records
- Verify insurance coverage, eligibility, and authorizations
- Schedule, confirm, and reschedule appointment
- Answer phones and assist patients with registration and billing questions
- Maintain patient confidentiality and support daily office operations
- High school diploma or equivalent required
- Two (2) years of patient registration or medical office experience required
- Familiarity with EHR systems and medical terminology
- Strong computer, data entry, and customer service skills
- Valid Wisconsin driver’s license and ability to pass required screenings
